I never got around to writing a review for Eddie and his team, but I became a huge fan of his. Eddie at Living Water ended up being our guy based on the 4 bid requests I put out there. Eddie was a referral, and came in the winter to patch our roof, for free. He said it was quick and to just please consider him when the time comes to update our roof. We still wanted to be fair to all and got 3 more bids when that time did come.
Eddie was the most responsive, while others I had to chase for a bid. His bid came in near the lower end and in our budget range, and just his professionalism in responding and explaining what areas we go over sealed the deal. I don’t want to chase people to give them my business.
The only issue we had was one of his crew, a newer person and a replacement for a sick person, didn’t do a good job cleaning up on the last day. I told Eddie, especially since we had a toddler at the time, and he dealt with it immediately and went beyond. Eddie came himself to do another cleaning and apologizing, and then his crew came back with the magnet and even hand cleaned our attic (which was insanely hot) to make it all right. No one is perfect, so I consider the response to any concern important for a business, especially when someone works their asses off to make things right. He even followed up with us multiple times to make sure things were good.
We’re seriously happy, and I wanted to make sure I gave him credit and share our experience. You will not be disappointed. I’ve recommended him for numerous jobs since and every person has come back to me just as pleased with their experience.
Last Updated: October 13th, 2020
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